Mozilla Europe Privacy Policy

Last Updated: December 2008

  1. Website Visitors
  2. Community Members
  3. Interactive Product Features
  4. Protection of Certain Personally-Identifying Information
  5. Updating of Personally-Identifying Information
  6. Cookies and Tracking Pixels
  7. Opt-out Procedures
  8. Privacy Policy Changes
  9. For More Information

This privacy policy applies to the Mozilla-Europe Web sites and services. We have a separate privacy policy for our products (e.g., the Mozilla Firefox Privacy Policy).

Website Visitors

Except as described below, Mozilla does not collect or require visitors to its Web sites to furnish personally-identifying information such as names, email addresses, and phone numbers. Like most Web site operators, Mozilla does collect non-personally-identifying information that web browsers and servers typically make available, which are the browser type, language preference, referring site, and date and time of each visitor request. Mozilla also collects potentially-personally-identifying information like Internet Protocol (IP) addresses, which are non-personally-identifying in and of themselves but could be used in conjunction with other information to personally identify users.

Mozilla's purpose in collecting this information is to better understand how Mozilla's visitors use its Web sites. To that end, Mozilla may share potentially-personally-identifying information with its employees, contractors, service providers, and subsidiaries and related organizations. Mozilla may also release non-personally-identifying information about visitors (e.g., by publishing a report on Web site usage trends). Otherwise, Mozilla will not publicly release potentially-personally-identifying information except under the same circumstances as Mozilla releases personally-identifying information. Those circumstances are explained below.

When you use visit the Mozilla web sites and use our services, you agree that:

Mozilla Europe, 28 rue Viala 75015 Paris, France, may process your personal data. We may give access to your personal data to Mozilla Foundation or its subsidiaries, 650 Castro Street, Suite 300, Mountain View, CA, 94041-2021, USA as necessary to provide our services on our website(s).

Mozilla Europe and Mozilla Foundation process your personally-identifying information to deliver the services Mozilla provides according to the principles laid down in this Privacy Policy.

Community Members

Certain members of the Mozilla community (contributors, customers, etc.) choose to interact with Mozilla in ways that require Mozilla and others to know more about them. The amount and type of information that Mozilla gathers from those members depends on the nature of the interaction. For example, members who wish to post content to certain portions of Mozilla's Web sites or participate in live chat session(s) are asked to provide usernames that identify that content as having been posted by a particular member. Mozilla collects personally-identifying information only insofar as is necessary to fulfill the purpose of the community member's interaction with Mozilla.

Mozilla is an open organization that believes in sharing as much information as possible about its products, its operations and its associations. Accordingly, community members should assume - as should most folks who interact with Mozilla - that any personally-identifying information provided to Mozilla will be made available to the public. There are three broad exceptions to that rule:

  1. Mozilla does not make publicly available information that is used to authenticate users the publication of which would compromise the security of Mozilla's Web sites (e.g., passwords).
  2. Mozilla collects personally-identifying information used to organize events that community members attend. The information collected via a web form is not used for other purposes than organizing the logistics of events organized by Mozilla in Europe. The data collected is kept for a period of five months and was officially declared to CNIL, the French non-profit organization in charge of enforcing the Data Protection Actand European directives regarding the protection of individuals with regards to the processing of personal data and on the free movement of such data. Users have the right to ask to review, correct, as well as delete their personally-identifying information stored in this application by contacting privacy AT mozilla-europe DOT org.
  3. Mozilla does not make publicly available information that it specifically promises at the time of collection to maintain in confidence.

Outside those three contexts, users should assume that personally-identifying information provided through Mozilla's Web sites will be made available to the public.

Interactive Product Features

Certain Mozilla products contain features that report, or that permit users to report, the user's usage patterns and problems - whether caused by Mozilla's software, third-party software, or third-party Web sites to Mozilla. The reports generated by these features typically include non-personally-identifying information such as the configuration of the user's computer and the code running at the time the problem occurred. Some of these features give users the option of providing personally-identifying information, though none of these features require it. Some Mozilla software features that do permit users to provide personally-identifying information advise, in advance, that such information will not be made publicly available. Mozilla analyzes the information provided by these interactive product features to develop a better understanding of how its products are performing and being used. It does not use the information to track the usage of its products by identifiable individuals.

Protection of Certain Personally-Identifying Information

Where Mozilla has collected personally-identifying information subject to one of the three exceptions described in the Community Members section, above, it discloses that information only to those of its employees, contractors, service providers, and subsidiaries and related organizations, such as Mozilla Corporation and Mozilla Foundation, that need to know that information in order to process it on Mozilla's behalf and that have agreed not to disclose it to others. Some of those employees, contractors, service providers, and subsidiaries and related organizations may be located outside of your home country; by using Mozilla's Web sites, you consent to the transfer of your information to other countries, such as the United States, which may provide a different level of data protection than your home country. Mozilla does not rent or sell such information to anyone. Other than to its employees, contractors, service providers, and subsidiaries and related organizations, as described above, Mozilla discloses such information only when required to do so by law, or when Mozilla believes in good faith that disclosure is reasonably necessary to protect the property or rights of Mozilla, members of the Mozilla community, or the public at large. Mozilla takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of such information.

Updating of Personally-Identifying Information

Mozilla permits users to freely review, update, correct, and suppress their personally-identifying information as maintained by Mozilla. To do so, users should look for links or contact information available on whichever Mozilla Web sites store the relevant information (e.g., Bugzilla users should go to Account Settings). Users have the right to ask to review, correct, as well as delete their personally-identifying information stored in web applications managed by Mozilla Europe by contacting privacy AT mozilla-europe DOT org

Cookies and Tracking Pixels

What Are Cookies?

A cookie is a string of information that a Web site stores on a visitor's computer, and that the visitor's browser provides to the Web site each time the visitor returns. Most major Web sites use cookies. Because the browser provides this cookie information to the Web site at each visit, cookies serve as a sort of label that allows a Web site to "recognize" a browser when it returns to the site. The domain name in Mozilla cookies will clearly identify their affiliation with Mozilla and, where applicable, its third-party service provider.

What Are Tracking Pixels?

Tracking pixels (also known as web beacons) are used in combination with cookies to help Web site operators understand how visitors interact with their Web sites. A tracking pixel is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a tracking pixel allows the site to measure the actions of the visitor opening the page that contains the tracking pixel. It makes it easer to follow and record the activities of a recognized browser, such as the path of pages visited at a Web site.

How We Use Cookies and Tracking Pixels.

Mozilla's Web sites use cookies to help Mozilla identify and track visitors, their usage of Mozilla Web sites, and their Web site access preferences across multiple requests and visits to Mozilla's Web sites. The Web sites, and advertisements that the Mozilla may run occasionally on third‑party advertising networks, also may use tracking pixels for these purposes. The basic idea is to gather aggregate data about how people use the Mozilla Web sites. The term usually used to describe this is "web analytics" and the cookies and tracking pixels are the tools by which a website owner collects this web analytics data.

Mozilla will use the web analytics data only to determine aggregate usage patterns for our Web sites as described above. The Mozilla Web sites do this by using either its own internal analytics software or by sending this information to a third-party service provider to help Mozilla analyze this data and the Mozilla Web sites using third-party web analytics tools are listed here. Mozilla has agreements with its third-party service providers that they will not share this information with others or use the information for purposes other than to maintain the services they provide to Mozilla. It is possible to link cookies and tracking pixels to personally-identifying information, thereby permitting Web site operators, including our third-party analytics providers, to track the online movements of particular individuals. Mozilla does not do so and its third-party service providers are not allowed to correlate Mozilla data with any other data.

Mozilla uses the information provided by cookies and tracking pixels to develop a better understanding of how Mozilla's visitors use Mozilla's Web sites, and to facilitate those visitors' interactions with Mozilla's Web sites. Mozilla may make the aggregate data obtained from web analytics (including from our third-party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally-identifying information or potentially-personally-identifying information.

How to Control the Use of Cookies. You have the ability to accept or decline cookies. Mozilla visitors who do not wish to have cookies placed on their computers by Mozilla, its contractors, or third-party service providers should set their browsers to refuse cookies before linking to Mozilla's Web sites. Certain features of Mozilla's Web sites may not function properly without the aid of cookies.

Opt-out Procedures

If you do not want to allow your session visitation information on the Mozilla Web sites to be aggregated and analyzed by Mozilla (or its third-party analytics providers, if you are using www.mozilla.com) you may utilize the following opt-out mechanisms listed here.

Privacy Policy Changes

Mozilla may change its Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes will also be announced through the standard mechanisms through which Mozilla communicates with the Mozilla community, including Mozilla's “announce” mailing list and newsgroup.

By using the Web sites, you agree to the terms and conditions of this privacy policy. If you do not agree to the terms and conditions of this privacy policy, please do not use the Web sites. You can determine when this privacy policy was last revised by referring to the "Last Updated” legend at the top of this page. Any changes to this privacy policy will become effective upon our posting of the revised privacy policy on the Web sites. By using the Web sites following any changes, you accept the revised privacy policy then in effect.

For More Information

If you have questions about this privacy policy, please contact the Mozilla-Europe team at privacy AT mozilla-europe DOT org.